Gst amount debited from bank but not credited in electronic ledger

Hi Friends,

I paid gst amount from my clients bank account yesterday. It has been debited from his bank account but the same is not credited in his electronic ledger. Under his challan status the deposit status is showing as failed. As per the bank no reversal of amount has been initiated from the gst department's website. I have raised the concern at the readdressal page at gst.gov.in What should I do? Is there any toll free number where in I can escalate the issue? How much time do they take? Will I have to pay late fees due to this?

Thanks