Anon
watch_later 31/05/17

One my client forgot his GST login credentials.

How to retrieve the new userid and password?

What to do if not able to login to GST portal as client forgot his login ID and Password?

7 Responses | Latest response: 02/01/18 | Sort by Likes(thumb_up) Recent | GST Reply
watch_later 01/06/17

Above answer explains how to retrieve username on GST portal however is silent on what to be done if you forgot your password.

Below is the procedure to recover your password:

Go to GST portal and click on existing user login.

Click on forgot password link.

A form will open enter your username and captcha text.

You will receive OTP, fill the OTP and reset your password.

watch_later 19/08/17

Sir, when I am login portal via provisional ID and password, its showing already registered but user id and password i do'nt know  the  Email which is use to registration is not mine and i dont know whose login my account what i need to do..and how to know my user id and pass

watch_later 24/08/17

Sir, when I am login portal via ...user name and password, its showing already registered but user id and passward i dont know i just try forgot user id register mobile no mine but email id different not mine so how to reset my user id ? sir  

watch_later 25/12/17

Answered this question with a video.

Anon
watch_later 02/01/18

i want to change my phone number in the gst portal,  so that OTP received on that email 

watch_later 31/05/17

If you forgot your username, you can generate username with following steps:

First go to GST portal by accessing GST.GOV.IN.

Once you are there click on Existing User Login.

After clicking you will see the login form.

Click on forgot username.

A new form will open.

Provide the provisional ID provided by VAT website, initially when you logged into your vat account.

Provide the provisional Id. You will receive an OTP on your mobile and email.

Fill your details and click on Generate OTP.

You will receive OTP.

Fill the OTP in form and click on submit.

A new form will open.

Provide new username.

This will be your new username and you can login to your GST portal with new username generated.

watch_later 28/06/17

Sir, when I am login portal via provisional ID and passward, its showing already registered but user id and passward i dont know and the mobile no.and Email which is use to registration is not mine and i dont know whose login my account what i need to do..and how to know my user id and pass

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